I cannot get my DVD to play. What should I do?
The steps described below resolve 99% of issues related to play problems.
Smudged or Scratched Disc:
Remove the disc from the player and using a damp, soft cloth, clean the back of the disc. Make sure there are no smudges. In addition, look for any scratches. If there are scratches, you will need to buff them out. Once the disc is clean, try to play the disc again to see if that has corrected the problem.
DVD Player: If you are using a laptop, try a DVD player. If the issue resolves, you may ...