ONLY Digital + Print Combos are eligible for refunds based on the following criteria:
Customers may return any physical textbooks, teacher handbooks, or other physical items within 30 days from the date of purchase. The items must be in “like-new” and resalable condition without pencil/pen marks or physical damage. Items meeting these criteria will be eligible for a refund minus shipping costs. Digital materials in a Digital + Print combo will also be refunded if requested.
To initiate a return, the customer must contact Customer Service at info@essentialsinwriting.com to receive a Return Item Authorization number. Once Essentials in Writing has received the item(s), the customer can expect a refund within two weeks.
PLEASE NOTE: Digital-only combos are not eligible for a refund.
Please see the Exchange Policy to exchange digital-only items (Click here).
Return Policy for EIW's Scoring Service
- Purchases made before August 1st are eligible for return within 30 days of the purchase date.
- Purchases made on or after August 1st are non-refundable and cannot be returned.