How can we help?

How can I contact my student's Scorer?

  • 1. Log in to our members site and access the scoring portal.
  • 2. Click on the assignment you wish to contact your scorer about in order to expand it.
  • 3. Scroll down below the rubric and submit assignment boxes and locate the “Contact Grader” button.
  • 4. Click on the “Contact Grader” button. A window will pop up displaying the name of the assignment along with a field where you can type your message.
  • 5. Type your message and then click “Send Message”.
    • If you no longer wish to send it, or you need to go back and review something before sending, you may click “Close.” This will save a draft of the message you were typing.

Note: When your scorer replies to your message, you will receive an email with their response sent to the email address attached to the main account.

If you have any issues please reach out to customer service (info@essentialsinwriting.com) with your student's name and grader's name (if known).